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After more than three decades of dedicated service, popular postmaster couple Sukhdev and Jaswinder Thiarra are retiring from their Bedford Borough Post Office. The Thiarras have been pillars of the community, running post offices across Bedfordshire since 1989.
A Legacy of Community Engagement
Their journey began at Houghton Conquest Post Office, eventually leading them to Wilshamstead Post Office in 2001. For 23 years, the couple has been at the heart of Wilshamstead, not only providing essential postal services but also fostering a sense of community. Their retirement marks the end of an era for local residents who have come to rely on their friendly service and community involvement.
A Journey Through Bedfordshire's Post Offices
Sukhdev and Jaswinder Thiarra's postal career began in 1989 at Houghton Conquest Post Office, which they ran alongside Sukhdev's brother and sister-in-law. In 2001, they took over the reins at Wilshamstead Post Office in Bedford Borough, where they have been serving the community for the past 23 years.
The Thiarras' commitment to their community extended beyond postal services. While they moved on to Wilshamstead, their family continued to operate the Houghton Conquest branch, leading to significant charitable efforts. The family has raised tens of thousands of pounds for Sue Ryder, a palliative and bereavement support charity.
A Tradition of Giving Back
One of the highlights of their tenure has been the annual charity golf day, a friendly competition between Wilshamstead and Houghton Conquest. This event has grown in popularity over the years, becoming a cherished tradition. This year's tournament saw 96 participants and raised an impressive £10,500 for charity, showcasing the Thiarras' ability to bring communities together for a good cause.
The Heart of the Community
Sukhdev reflects on their time as postmasters with fondness, emphasising the importance of personal connections. "The best thing about being a postmaster is the people that you serve and the banter," he says. Known for his passion for sports, Sukhdev has created a welcoming atmosphere where customers can discuss everything from football to cricket.
The post office has become more than just a place for postal services; it's a social hub, especially for elderly residents who might otherwise have limited social interactions. "There are elderly people in this community who live alone, and they come in to chat to Jaswinder, myself and our staff," Sukhdev explains. "They might not have any conversations that day if it wasn't for us. We like to help people."
A Well-Earned Retirement
As they prepare for retirement, the Thiarras are looking forward to their first holiday together in 35 years. Previously, they had to take separate vacations to ensure the business was always covered. Jaswinder plans to dedicate more time to swimming and fitness classes, while Sukhdev is eager to spend more time on the golf course.
Keith Mabberley, Post Office Area Manager, praised the couple's dedication, particularly noting their commitment during the COVID-19 pandemic. "The couple are very popular in Wilstead and they really care about their community," Mabberley said. "They remained fully open during Covid so that people still had access to vital Post Office services and groceries locally."
The Legacy Continues
While the Thiarras are retiring, Wilshamstead Post Office will remain open under new management. Mr. Indran Poopalapillai, who currently runs the Iddlesleigh Road and Goldington branches in Bedford, will take over operations. The existing staff will continue to serve the community at 33 Cotton End Road, ensuring a smooth transition and maintaining the post office's vital role in Wilshamstead.
A Lasting Impact on Wilshamstead
The retirement of Sukhdev and Jaswinder Thiarra marks the end of an era for Wilshamstead. Their 23-year tenure at the local post office has left an indelible mark on the community. The couple's dedication to customer service and their ability to create a welcoming atmosphere has transformed the post office into more than just a place for postal transactions.
Their impact extends beyond the counter, as they've become confidants and friends to many residents, particularly the elderly. The Thiarras' commitment to fostering a sense of community has made the post office a vital social hub, providing a space for conversation and connection.
Continuing the Tradition of Excellence
As the Thiarras prepare to step down, the future of Wilshamstead Post Office remains bright. Mr. Indran Poopalapillai, an experienced postmaster who currently manages two other branches in Bedford, will take over the reins. This transition ensures that the community will continue to benefit from professional and dedicated postal services.
The retention of existing staff members further guarantees continuity in service and maintains the familiar, friendly atmosphere that residents have come to appreciate. This smooth handover demonstrates the Thiarras' commitment to leaving their beloved post office in capable hands, securing its place as a cornerstone of the Wilshamstead community for years to come.
A New Chapter Begins
For Sukhdev and Jaswinder, retirement opens up a world of possibilities. Their plans to take their first holiday together in 35 years symbolise the dedication they've shown to their business and community. As they look forward to pursuing personal interests and spending more time together, their legacy of service and community engagement will undoubtedly continue to inspire both their successors and the residents of Wilshamstead.
The Thiarras' retirement not only concludes a remarkable career but also serves as a testament to the vital role that local post offices and their dedicated staff play in knitting communities together. Their story reminds us of the power of personal connections and the profound impact that committed individuals can have on the fabric of small-town life.
